Your Privacy Matters — Read Our Full Data Policy
This Privacy Policy sets out how 98prk collects, uses, stores, discloses, and safeguards the personal information of all users of the 98prk platform — including Pakistani players accessing cricket betting, PSL wagering, live dealer casino, slot games, and all deposit and withdrawal features. By registering an account or using any 98prk service, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
The summary cards below highlight 98prk's core privacy commitments. The full legal text of each section in the body of this page governs in all cases.
98prk collects only the personal information strictly necessary to provide you with a secure, compliant, and enjoyable gaming experience. We do not collect data we do not need. Every data point held about your account has a documented lawful purpose.
All 98prk systems use 256-bit SSL encryption for data in transit. Personal data at rest is stored on access-controlled, encrypted servers. Our security infrastructure is reviewed regularly and meets internationally recognised data protection standards.
98prk does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is used only to deliver and improve 98prk services, meet regulatory obligations, and prevent fraud — nothing more.
You have the right to access, correct, delete, and in some cases restrict or object to our processing of your personal data. Requests can be submitted to our support team. 98prk will respond to all legitimate data rights requests within 30 days.
This Privacy Policy clearly explains every category of data 98prk collects, why it is collected, how long it is retained, and who it may be shared with. There are no hidden data practices. What you read here is exactly what happens with your information.
98prk strictly prohibits access by anyone under 21 years of age. The platform does not knowingly collect any personal data from individuals under 21. If we become aware that a minor has provided data, that data will be deleted immediately and the account closed.
"98prk," "We," "Us," and "Our" refers to 98prk and its affiliated entities responsible for operating the online gaming and sports betting platform accessible at 98prk.app and associated subdomains. For the purposes of applicable data protection legislation, 98prk is the data controller in respect of personal data collected from users of the Platform.
98prk is a gaming platform built specifically for Pakistani players, offering cricket betting, PSL T20 wagering, live dealer casino, slot games, and a PKR-native cashier supporting JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. In the course of providing these services, 98prk necessarily collects and processes personal data relating to registered users.
This Privacy Policy applies to all personal data processing activities carried out by 98prk in connection with the operation of the Platform and provision of the Services described in our Terms & Conditions.
98prk collects the following categories of personal data from users:
98prk collects personal data through the following channels and mechanisms:
98prk processes your personal data on the following legal bases, depending on the nature of the processing activity:
| Legal Basis | Examples of Processing Activities |
|---|---|
| Contract Performance | Account creation, processing deposits and withdrawals via JazzCash/EasyPaisa, settling bets, providing customer support |
| Legal Obligation | KYC identity verification, anti-money laundering screening, age verification (21+), regulatory reporting |
| Legitimate Interests | Fraud detection, platform security, session analytics, abuse prevention, responsible gaming monitoring |
| Consent | Marketing communications (email or SMS promotions where opted in), non-essential cookies |
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing communications can be done by contacting our support team or following the opt-out instructions in any promotional message.
98prk uses the personal data described in Section 2 for the following specific purposes:
98prk may disclose your personal data to the following categories of recipients:
All third-party recipients who process personal data on 98prk's behalf are subject to data processing agreements requiring them to process that data only on 98prk's documented instructions and to maintain appropriate security standards.
98prk uses cookies and similar tracking technologies on the Platform to support the following functions:
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to access your 98prk account, place bets, or make transactions, but may affect certain personalisation features.
98prk retains personal data for the periods described below, after which data is securely deleted or anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration & identity data | Duration of account + 5 years post-closure | AML & regulatory obligation |
| KYC verification documents | Duration of account + 5 years post-closure | Legal obligation |
| Transaction & financial records | 7 years from transaction date | Financial regulatory compliance |
| Betting & gaming activity logs | Duration of account + 3 years post-closure | Dispute resolution, regulatory |
| Customer support communications | 3 years from last interaction | Legitimate interest / legal claims |
| Marketing consent records | Until consent withdrawn + 1 year | Demonstrating consent |
| Technical / session logs | 90 days from session date | Security and fraud prevention |
Where you request deletion of your personal data, 98prk will assess the request against applicable legal retention obligations. Data that we are legally required to retain (such as AML records) cannot be deleted before the statutory minimum retention period has elapsed, even upon account closure request.
As a platform with internationally distributed technology infrastructure, certain personal data collected by 98prk may be transferred to, stored in, or processed by systems located outside Pakistan. Where such transfers occur, 98prk ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections applicable in the country of your residence.
Safeguards used by 98prk for international transfers include: contractual data processing agreements incorporating standard data protection clauses; transfers only to jurisdictions with recognised data protection standards; and ensuring third-party recipients are subject to equivalent security and confidentiality obligations.
As a user of the 98prk platform, you hold the following rights in respect of your personal data, exercisable by contacting our support team as described in Section 16:
You have the right to request confirmation of whether 98prk holds personal data about you, and to obtain a copy of that data along with information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data held by 98prk. You may update certain account details directly within your account settings panel.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to 98prk's legal retention obligations under AML and financial regulations.
In certain circumstances, you may request that 98prk restricts the processing of your data — for example, while a correction request is being investigated or a legal claim is being assessed.
Where processing is based on your consent or contract performance, and carried out by automated means, you may request your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to processing based on legitimate interests, including for direct marketing purposes. Where an objection is raised for marketing purposes, 98prk will cease processing immediately.
Where processing is based on your consent (for example, marketing SMS messages about PSL promotions), you may withdraw that consent at any time without affecting prior processing. Withdrawal can be requested via live chat or by following opt-out instructions.
98prk will respond to all data rights requests within 30 days of receipt. Where requests are complex or numerous, we may extend this period by a further 60 days with written notice. We reserve the right to refuse manifestly unfounded or excessive requests.
98prk implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
The 98prk platform integrates with third-party services to deliver certain features, including live game streaming from casino studios, payment processing via JazzCash and EasyPaisa, and identity verification services. These third parties operate under their own privacy policies and data protection arrangements, which are contractually required to meet 98prk's minimum data protection standards.
98prk is not responsible for the privacy practices of third-party game providers, payment processors, or any external websites that may be accessible through content embedded on the Platform. Players are advised to review the privacy policies of any third-party service with which they directly interact as part of their 98prk gaming experience.
Where 98prk engages a third party to process personal data on our behalf, we enter into a data processing agreement that requires the third party to: process data only on 98prk's documented instructions; implement appropriate technical and organisational security measures; assist 98prk in responding to data subject rights requests; and promptly notify 98prk of any personal data breach affecting 98prk data.
If 98prk becomes aware that personal data has been collected from a user who is under 21 years of age, we will promptly delete that data, close the associated account, and refund any unplayed deposits in accordance with our Terms & Conditions. Any wagering activity conducted on an underage account will be voided.
Parents, guardians, or any responsible adult who believes that an individual under 21 has registered a 98prk account should contact our support team immediately via live chat. We will investigate and act on all such reports as a priority matter.
Where you have provided consent to receive marketing communications during registration or subsequently through your account settings, 98prk may contact you via SMS to your registered Pakistani mobile number or via email to your registered address with information about:
You may withdraw your consent to marketing communications at any time by: updating your communication preferences in your 98prk account settings; contacting our support team via live chat; or following the unsubscribe instructions included in any marketing message sent to you.
Withdrawal of marketing consent will not affect the delivery of transactional communications that are necessary for the performance of your account agreement — such as deposit confirmations, withdrawal notifications, and security alerts.
98prk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or the features and services available on the Platform. The "Last Updated" date displayed at the top of this page indicates when the most recent revision was made.
Where changes are material — for example, changes to the categories of data we collect, the purposes for which we use data, or the third parties with whom we share data — 98prk will notify registered users via a notice on the Platform or by communication to your registered mobile number or email address where applicable.
Continued use of the 98prk platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to remain informed about how your data is handled.
For any questions, concerns, or requests relating to this Privacy Policy or 98prk's handling of your personal data — including data access, rectification, deletion, or objection requests — please contact the 98prk support team through the following channels:
Email: [email protected]
Live Chat: Available on the Platform 24 hours a day, 7 days a week — Urdu and English
Response Time: Data rights requests acknowledged within 3 business days; fully responded to within 30 days
Our support team includes Urdu-speaking agents with knowledge of data protection procedures who can assist Pakistani players from Karachi, Lahore, Faisalabad, Islamabad, Rawalpindi, Multan, and across Pakistan in both languages.
When submitting a data rights request, please include sufficient information to identify your account (such as your registered mobile number) and clearly describe the nature of your request. 98prk may need to verify your identity before processing certain types of data rights requests to ensure we do not disclose or delete data belonging to third parties.
98prk's Urdu-fluent support team is available 24/7 for all data, privacy, and account queries — average response: 3–5 minutes.